Support Ticket Triage Tool

Techie Sapien built a support ticket triage tool using Jev. In a single call, Jev determines which team an incoming message belongs to, its urgency and severity, and the customer's mood.

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Techie Sapien@TechieSapien𝕏

To actually test it I built a support ticket triage tool. A message comes in and Jev works out which team it belongs to, how urgent it is, how severe, and the customer's mood. All in a single call. Clip below. https://t.co/n1qd1CTnUL

Sep 21, 2026X postsView on X

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