Routes Support Tickets Through Multi-Step Categorization

Benji wired Jev into a support router that categorizes a complaint through Billing → Disputed charge → Specialist review. He reports 96% at each step and sub-200ms multi-step categorization.

View on X timesub-200ms

Benji@boiopollo𝕏

I got early access to Jev and wired it into a support router. The speed and cost on this thing is insane. Ticket: “You charged me twice. Support said it was fixed. Sort it today or I’m cancelling.” Jev doesn’t draft a reply. It draws the path: Billing → Disputed charge → Specialist review 96% / 96% / 96% sub-200ms multi-step categorization. @intercom @gorgiasio any other CS CRMs are you getting on

Sep 17, 2026X postsView on X

The example ticket says the customer was charged twice and threatens to cancel. Jev draws a routing path rather than drafting a reply.

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