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Real-Time Support Triage and Response Bot

Rewant Goenka built a real-time support triage and response bot using Jev and Cerebras. Jev routes tickets to a general, account, billing, or technical specialist agent and decides whether a human should handle them; Cerebras drafts a reply using the selected agent.

Rewant Goenka(agentic arc)Rewant Goenka(agentic arc)@rewantrex𝕏
I just built a Real-time support triage + response bot using Jev (from @typesafeai) and @cerebras Jev routes the ticket to a specialist agent (general / account / billing / technical) and decides whether a human should take it instead ,Cerebras then drafts the reply using whichever agent Jev picked. Repo: https://t.co/p6y4IQ2VhZ @callmeshuklaji @communidiyi @hackgoofer @dgo_almeida @sydneyrunkle
Sep 19, 2026X postsView on X
The project repository is available at https://t.co/p6y4IQ2VhZ.

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